mento Inc. (Headquarters: Minato-ku, Tokyo; Representative Director: Kenji Kimura), which provides the management coaching service "mento (メント)", will release for the first time the results of an analysis of coaching effects based on user data, marking the milestone of exceeding 10,000 cumulative users for "mento Management Coach". Amidst the widespread recognition of "managerial isolation" and "management as a "punishment game"" as social issues, the need for individualized support for each manager is increasing. This data is important as the question of "how to measure the return on investment in management layers" gains importance in the practice of human capital management. As a result, high levels were recorded across all three indicators: behavioral change, performance contribution, and NPS® (Net Promoter Score/likelihood to recommend). Significant improvements were confirmed across multifaceted indicators such as engagement and leadership skills with an average of approximately 6.5 months of support. ◾️ TOPIX - First public release of coaching effect analysis results based on data from over 10,000 cumulative users. - 95% of users responded that they "felt a change in their behavior." - 92% of users evaluated that it "contributed to performance improvement." - NPS (likelihood to recommend) score is +37. Promoters are 50% and Detractors are 13%, indicating a high level. ◾️ Detailed Coaching Effect Data All data below has been anonymized in accordance with mento's terms of service and analyzed by comparing the initial and final responses of the same users. 1. Key 3 Indicators: 95% Behavioral Change, 92% Performance Contribution, +37 NPS High levels were recorded for all three core indicators in the user survey. [Behavioral Change] Regarding the question "Did you feel a change in your behavior as a result of receiving coaching?", 95% responded "Felt a change" (5 or higher on a 7-point scale) (N=2,259). [Performance Contribution] Regarding "Did it contribute to th