Tokyu Renews "Tokyu Bell House Cleaning Reservation Site" with ecbeing

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ecbeing has renewed Tokyu's house cleaning reservation site for its home convenience service, "Tokyu Bell," utilizing ecbeing's own EC construction platform and the RESOMO reservation management system. This achieved shared customer IDs and SSO, demonstrating significant synergy effects with a 1.5-fold increase in reservations.

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ecbeing has renewed Tokyu's house cleaning reservation site for its home convenience service, "Tokyu Bell," utilizing ecbeing's own EC construction platform and the RESOMO reservation management system. This achieved shared customer IDs and SSO, demonstrating significant synergy effects with a 1.5-fold increase in reservations.

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Source: https://prtimes.jp/main/html/rd/p/000000171.000007074.html | Date: Date unavailable

ecbeing Inc. (Headquarters: Shibuya-ku, Tokyo, Representative Director and President: Masaya Hayashi, hereinafter "our company") announces that "ecbeing," the EC construction platform that has held the No. 1 share in EC construction platforms for 17 consecutive years*1, has been adopted as the platform for the house cleaning reservation site of "Tokyu Bell," a home convenience service operated by Tokyu Corporation (Headquarters: Shibuya-ku, Tokyo, Representative Director and President: Masahiro Horie, hereinafter "Tokyu"). *1: Market share of EC site construction (customized type, SaaS/PaaS) from fiscal years 2008-2024. Self-estimated based on past research results by Fuji Keizai until FY2022, and from Fuji Keizai "Software Business New Market" for FY2023 and beyond. ## Background of House Cleaning Reservation Site Construction Tokyu Bell House Cleaning Reservation Site TOP Screen Tokyu operates "Tokyu Bell" as a lifestyle services business, offering various "Ie-Naka®"*2 services such as house cleaning, housekeeping assistance, and pet sitting. The company previously operated a house cleaning reservation site, but faced challenges in managing and utilizing reservation and customer data. Therefore, this time, they renewed the reservation site in August 2025, utilizing the EC construction platform "ecbeing" and the reservation management system "RESOMO"*3. As a result, they achieved shared customer IDs and single sign-on (SSO) for customer pages with their already operating net supermarket, providing users with a more comfortable and easy-to-use reservation experience. As a result of this renewal, the number of customers making reservations online significantly increased, becoming 1.5 times that of the same period last year by the end of October 2025. Furthermore, there has been an increase in cases where customers registered with EC services like the net supermarket use "Ie-Naka" services for the first time, demonstrating high synergy effects through ID unification.

Tokyu Renews "Tokyu Bell House Cleaning Reservation Site" with ecbeing

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