Hubble Launches 'Hubble User Lounge,' an Online Community Using 'coorum' to Accelerate Peer Knowledge Sharing
NQ Score
80/100
N1 Content Completeness
9
AI Summary (NQ-processed)
Hubble has launched 'Hubble User Lounge,' a user online community powered by Asobica's zero-party data platform, 'coorum.' The initiative aims to enhance knowledge sharing among users and strengthen feedback loops to co-create the future of contract management.
AI Analysis
Frequently Asked Questions
- Q: What is the main purpose of Hubble introducing 'coorum'?
- A: The main purpose is to accelerate knowledge sharing among users, improve product utilization and retention rates, and directly utilize collected user feedback for service improvements.
- Q: What kind of community is the 'Hubble User Lounge'?
- A: It is a private, approval-based community for Hubble users. It serves as a platform for sharing usage know-how, consulting on legal matters, catching up on the latest information, and providing feedback on the product, transcending corporate boundaries.
- Q: Why did Hubble choose 'coorum'?
- A: Hubble chose 'coorum' due to its intuitive UI, flexible customization, and alignment with the philosophy of collecting and utilizing 'customer's true opinions'.
- Q: What is the Honne Data Platform 'coorum'?
- A: It is a platform that collects and AI-analyzes 'zero-party data'—customer psychology and background not visible through digital behavior data—via community and research tools to achieve CX improvements.
- Q: What is the concept of the community that Hubble aims to create?
- A: The concept is 'a place where connections become strength.' It aims to be a safe space where users can freely share their true opinions without sales pitches.