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AOZORA COMPANY Strengthens Back-Office Structure to Support Business Expansion

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AI Summary (NQ-processed)

Used car dealer and in-house financier AOZORA COMPANY restructured its back-office operations in June 2026. The company set up four specialized departments—In-house Loan Management, Sales Management, Vehicle Delivery Management, and Contracts—to standardize operations, raise service quality, and improve compliance.

AI Analysis

Frequently Asked Questions

Q: What are the responsibilities of the new In-house Loan Management Department?
A: It manages loan contracts, verifies payments, performs credit control, and provides customer support to maintain sound loan operations.
Q: How does the Vehicle Delivery Management Department improve customer experience?
A: It centralizes everything from registration to delivery, ensuring customers experience a smoother and more reliable delivery process.
Q: What is the primary function of the Contract Department?
A: It specializes in managing sales agreements and loan agreements, aiming to enhance compliance and operational quality.