Asked 200 People in Charge! Where is the Burden of Inquiry Handling? Survey on Tasks Field Staff Want to Delegate to AI (Survey by Altam Ease Inc.)
NQ Score
0/100
N1 Content Completeness
5
AI Summary (NQ-processed)
Altam Ease Inc. conducted a survey of 200 inquiry handling staff. Roughly half feel burdened by inquiry handling, with judging urgency, organizing content, and inconsistent quality being key challenges. This survey aims to provide insights for improving operational efficiency through AI utilization.