[Survey of IT System Managers at AIOps-Adopting Companies] Approximately 70% Successfully Reduced Workload, While 90% Felt New Burden from AI Malfunction Response
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Bosco Technologies Inc. conducted a survey of 110 IT system managers at companies that have adopted AIOps or AI-powered IT operations automation tools. The survey revealed that while approximately 70% succeeded in reducing their workload, 90% felt a new burden due to responding to AI malfunctions.