Fullrino Inc., operator of the renovation-focused portal “Fullrino!” and headquartered in Hyogo Prefecture under CEO Takatomo Kaihara, conducted a survey of 1,000 men and women in their 20s to 60s and older who own or will inherit family homes or vacant houses, asking about their views on utilization and disposal. The results revealed a more serious-than-expected reality: many people are unable to take action on vacant homes. While 59.5% said their ideal outcome was to sell, 23.1% said that in reality they would have no choice but to leave the property idle. Another 20.0% had never discussed the property’s future with their family. The survey identifies three structural gaps obstructing solutions to vacant-home issues: the gap between ideal and reality, between risk awareness and knowledge, and between owners and their families. Key findings include: 59.5% ideally want to sell, but 23.1% realistically expect they will have to leave the property idle. A total of 51.4% reported a mismatch between ideal and reality. Some 59.0% said they knew nothing about Japan’s “specified vacant house” system, under which fixed asset tax burdens can effectively rise by up to six times; only 3.6% knew the system in detail. Regarding family dialogue, 20.0% had spent zero hours discussing the future of the property, and 52.2% had spent less than one hour or none at all. Meanwhile, 79.2% had never compared rebuilding and renovation, and decision criteria were heavily concentrated on budget, cited by 74.2%. The top reason for being unable to proceed with utilization or disposal was “not knowing where to start,” at 51.5%, exceeding cost concerns at 37.8%. Japan’s number of vacant homes has surpassed 9 million and continues to reach record highs, according to the Statistics Bureau of the Ministry of Internal Affairs and Communications. Although vacant homes are widely recognized as a social issue, the actual concerns of people who own or inherit family homes and vacant houses are not well u