What challenges does 'Mieru Tsuyaku' solve?

It resolves difficulties in communication with foreign tourists due to language and cultural differences, the inability of simple translation apps to handle subtle nuances, and the need for polite interaction.

What are the effects of its implementation at Hotel Okura Tokyo?

Staff can confidently handle multilingual inquiries, reducing misunderstandings and troubles. It enables smooth communication, including non-verbal cues like facial expressions.

How many languages does 'Mieru Tsuyaku' support?

It supports 13 languages: English, Chinese, Korean, Thai, Russian, Portuguese, Spanish, Vietnamese, French, Tagalog, Indonesian, Nepali, and Hindi.

Is sign language interpretation provided as standard?

Yes, in compliance with the revised Act on Elimination of Discrimination against Persons with Disabilities, sign language interpretation is provided standard with all plans and can be used at no extra charge.

Can it be used outside the hotel industry?

Yes, it is implemented in various companies and organizations, including public transportation and administrative agencies, and can accommodate a wide range of industries.

AI News NQ Analysis

April Visitor Numbers Hit Year's High, Diversification Accelerates with Vietnam and India; Okura Tokyo Introduces Multilingual Video Interpretation Service 'Mieru Tsuyaku' at Three Front Desks Amidst Growing Demand for Multilingual Support in Hotels and Ryokans

AI Summary (NQ-processed)

Terilogy Service Ware announced that its multilingual video interpretation service 'Mieru Tsuyaku' has been adopted by Hotel Okura Tokyo. With April's inbound visitor numbers reaching a yearly high and increasing diversification from countries like Vietnam and India, the need for multilingual support in hotels and ryokans is growing. Okura Tokyo has installed 'Mieru Tsuyaku' at three front desk locations to resolve communication challenges arising from language and cultural differences, thereby enhancing hospitality.

AI Analysis

Frequently Asked Questions

Q: What challenges does 'Mieru Tsuyaku' solve?: A: It resolves difficulties in communication with foreign tourists due to language and cultural differences, the inability of simple translation apps to handle subtle nuances, and the need for polite interaction.
Q: What are the effects of its implementation at Hotel Okura Tokyo?: A: Staff can confidently handle multilingual inquiries, reducing misunderstandings and troubles. It enables smooth communication, including non-verbal cues like facial expressions.
Q: How many languages does 'Mieru Tsuyaku' support?: A: It supports 13 languages: English, Chinese, Korean, Thai, Russian, Portuguese, Spanish, Vietnamese, French, Tagalog, Indonesian, Nepali, and Hindi.
Q: Is sign language interpretation provided as standard?: A: Yes, in compliance with the revised Act on Elimination of Discrimination against Persons with Disabilities, sign language interpretation is provided standard with all plans and can be used at no extra charge.
Q: Can it be used outside the hotel industry?: A: Yes, it is implemented in various companies and organizations, including public transportation and administrative agencies, and can accommodate a wide range of industries.