Tokyu Card and GIX Inc. Achieve 30% Increase in Active Members and Over 20% Growth in Payment Volume Through TOKYU POINT Service Promotion and Initiative Effectiveness Visualization Initiative
Key facts
- Tokyu Card and GIX Inc. Achieve 30% Increase in Active Members and Over 20% Growth in Payment Volume Through TOKYU POINT Service Promotion and Initiative Effectiveness Visualization Initiative
- Tokyu Card and GIX Inc. collaborated on a TOKYU POINT promotion campaign using the gamification platform 'Mygru'. The initiative successfully increased active members by approximately 30% and payment volume by over 20%. This achievement highlights the effectiveness of data-driven customer engagement strategies that combine data and gamification to visualize behavioral changes and drive business growth.
- Source: PR TIMES
- Date: Tue Jun 09 2026 11:00:03 GMT+0900 (Japan Standard Time)
Direct answer
Tokyu Card and GIX Inc. collaborated on a TOKYU POINT promotion campaign using the gamification platform 'Mygru'. The initiative successfully increased active members by approximately 30% and payment volume by over 20%. This achievement highlights the effectiveness of data-driven customer engagement strategies that combine data and gamification to visualize behavioral changes and drive business growth.
- Citation
- Tokyu Card and GIX Inc. Achieve 30% Increase in Active Members and Over 20% Growth in Payment Volume Through TOKYU POINT Service Promotion and Initiative Effectiveness Visualization Initiative (Tue Jun 09 2026 11:00:03 GMT+0900 (Japan Standard Time)), PR TIMES
- Source
- PR TIMES
- Date
- Tue Jun 09 2026 11:00:03 GMT+0900 (Japan Standard Time)
AI Summary (NQ-processed)
Tokyu Card and GIX Inc. collaborated on a TOKYU POINT promotion campaign using the gamification platform 'Mygru'. The initiative successfully increased active members by approximately 30% and payment volume by over 20%. This achievement highlights the effectiveness of data-driven customer engagement strategies that combine data and gamification to visualize behavioral changes and drive business growth.
AI Analysis
Frequently Asked Questions
- Q: What were the main achievements of the Tokyu Card and GIX campaign?
- A: Active members increased by approximately 30%, and payment volume grew by over 20%. Notably, participation among highly engaged users significantly exceeded projections.
- Q: What technologies were utilized?
- A: GIX's 'Data x AI x Gamification' platform 'Mygru' and LINE Mini App were utilized.
- Q: What was the objective of this campaign?
- A: To promote the use of TOKYU POINT digital services and quantitatively visualize the effectiveness of the implemented measures.
- Q: How did the campaign transform customer behavior?
- A: Through a stamp rally format challenge, it encouraged cross-facility visits and new payment behaviors, promoting customer purchasing and visiting actions.
- Q: What are the future plans?
- A: The plan is to aim for sustained daily usage by promoting visits across the Tokyu line area and considering integration with their own app.