Iguazu Inc. (Headquarters: Kawasaki City, Kanagawa Prefecture, President: Tatsuya Yabana, hereinafter "Iguazu") has adopted an AI phone robot developed by Ambishio Technology Inc. (Headquarters: Minato-ku, Tokyo, President: Tsuneo Yoshiwara, hereinafter "Ambishio Technology") through a business partnership, and will begin selling the specialized AI phone robot "Kakederu" series, which can be selected according to business scenes. https://www.i-guazu.co.jp/lp/solution/kakederu/ ■ Background In recent years, with the deepening labor shortage and the growing need for operational efficiency, companies, local governments, and educational institutions have been advancing the automation of telephone operations. However, conventional Interactive Voice Response (IVR) systems were limited to responses centered on push-button input, with limitations in flexible dialogue and responses tailored to business content. "Kakederu" is an AI phone robot that supports incoming and outgoing calls and is equipped with templates for various telephone operations such as reception, reminders, medical examination guidance, and mail-order order taking. Unlike conventional IVR systems, the AI recognizes spoken content in real-time and achieves natural voice dialogue that understands context. By customizing based on templates according to business flow, the AI takes over the telephone operations that were previously handled by humans, supporting the resolution of labor shortages and improving operational efficiency. ■ Product Lineup to be Launched "Kakederu" consists of two products: "AI Reception-kun" (incoming calls) and "AI Outgoing-kun" (outgoing calls). Each product can be used by selecting an original template specialized for business use. AI Reception-kun An AI tool specialized for "incoming calls." The AI handles the initial response to phone calls on behalf of humans. AI Reception-kun Dedicated Templates 1 Reception Function AI handles the initial response for the main phone line, impro