Ascend Co., Ltd. Launches Official SNS for "RecACE plus" to Prevent Telephone "Black Boxification" and Protect Employees from Customer Harassment

AI Summary (NQ-processed)

Ascend Co., Ltd. has launched official X (formerly Twitter) and Facebook accounts for its "RecACE plus" service, an AI-powered call recording and transcription summary solution. This service aims to resolve the "black boxification" of telephone operations, which often leads to disputes and hinders the protection of employees from customer harassment. RecACE plus offers call recording for evidence, AI transcription for rapid information visualization, and AI summarization to automate reporting and promote DX.