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Ascend Co., Ltd. Launches Official SNS for "RecACE plus" to Prevent Phone "Black-Boxing" and Protect Employees from Customer Harassment

NQ Score 97/100
N1 Content Completeness 4

AI Summary (NQ-processed)

Ascend Co., Ltd. has launched official SNS accounts for its "RecACE plus" service, which uses AI to record and summarize calls, aiming to prevent phone operations from becoming "black boxes" and protect employees from customer harassment.

AI Analysis

Frequently Asked Questions

Q: What kind of service is RecACE plus?
A: It's an AI-powered telephone response DX service that records call content, performs high-precision transcription, summarization, and automatic extraction of important matters.
Q: Why did Ascend launch official SNS accounts now?
A: To strengthen information dissemination aimed at resolving the black-boxing of phone operations and protecting employees from escalating customer harassment.
Q: What types of companies have adopted RecACE plus?
A: It has been adopted by a wide range of industries including local governments, medical institutions, retail, real estate, and logistics, contributing to the visualization of phone operations and productivity improvement.