What is the customer survey function of NEO GAINA?

It is a feature that allows confirmation and recording of the explanation content and service quality provided by insurance agents through direct customer surveys.

What are the benefits?

It enables the visualization of sales quality, confirms compliance operation status, and helps strengthen audit and quality control systems.

When are the surveys sent?

Surveys can be sent and collected at any time preferred by each company, such as after the initial meeting or case closure.

AI News NQ Analysis

NEO GAINA Releases 'Customer Survey Function' to Support Enhanced Compliance in the Sales Process

NQ Score 75/100

N1 Content Completeness 8

AI Summary (NQ-processed)

I.F. Create Co., Ltd. has released a 'Customer Survey Function' for its sales support platform 'NEO GAINA' for insurance agencies, aiming to confirm the quality of customer service and strengthen compliance in the sales process. Companies can freely set survey questions and collect direct feedback from customers at any desired timing, with data accumulation capabilities. This enables the visualization of sales quality, understanding of customer satisfaction, and strengthening of audit systems.

AI Analysis

Frequently Asked Questions

Q: What is the customer survey function of NEO GAINA?: A: It is a feature that allows confirmation and recording of the explanation content and service quality provided by insurance agents through direct customer surveys.
Q: What are the benefits?: A: It enables the visualization of sales quality, confirms compliance operation status, and helps strengthen audit and quality control systems.
Q: When are the surveys sent?: A: Surveys can be sent and collected at any time preferred by each company, such as after the initial meeting or case closure.