Resona Holdings, Inc.'s Kansai Mirai Bank, Ltd. (President: Shogo Haratoh) announced today that it has achieved first place in the Kinki region ranking for the "2026 Oricon Customer Satisfaction® Survey NISA Banks," released by Oricon Inc. (President: Naoya Sato). This is the first time the bank has received this recognition. In this survey, we received high praise from our customers across all six categories, including "Product Lineup," "Ease of Investment," as well as "Information Provision" and "Support System." Survey Overview Category Details Survey Organizer Oricon ME Inc. (6-8-10 Roppongi, Minato-ku, Tokyo) Survey Method Internet Number of Respondents 6,411 people Minimum Number of Responses per Company 100 or more Number of Surveyed Companies (Services) 65 Survey Period March 13, 2025 - April 4, 2025 March 2, 2026 - March 23, 2026 Survey Target Gender: Not specified Age: 18-74 years old Region: Nationwide Conditions Individuals who meet all the following conditions: 1) Have newly opened a new NISA account at a bank, which was introduced on January 1, 2024. 2) Are currently conducting asset management or transactions. Definition Banks registered with the Financial Services Agency that handle the new NISA system introduced on January 1, 2024. However, the following are excluded: 1) Banks that only provide guidance on products handled by securities companies as financial instruments intermediary service providers. 2) Banks that only support in-person account opening and transactions. 3) Credit unions, credit cooperatives, and labor credit associations. Ranking URL https://life.oricon.co.jp/rank_nisa/#2 d100027-11-1bfeb202b3199105c0c82b06df2e0482.pdf