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"Valuing Personality Over Products": Hakata Station Ming's 50-Year-Old Souvenir Shop 'Marutome' Launches Crowdfunding to Preserve Warm Customer Service by Veteran Staff in Their 60s and 70s

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Marutome, a 50-year-old souvenir shop at Hakata Station Ming, has launched a crowdfunding campaign to preserve its warm customer service provided by veteran staff in their 60s and 70s and ensure the store's survival. Facing a crisis due to declining sales from a 2015 relocation and the COVID-19 pandemic, coupled with heavy loan repayment burdens, the store is seeking 1 million yen in support.

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