How can I use the SEEP survey results?

You can use them to grasp the current status of your stores, prioritize issues, and implement actions for staff training and OJT. Reports are available in as little as one week.

What does the 2026 H1 report cover?

It covers industry-specific trends from luxury to casual retail, strengths and weaknesses in service processes, and the market's shift toward high-value consumption.

Why is service quality declining?

The report identifies staffing shortages and increased operational workload as factors restricting service opportunities.

AI News NQ Analysis

SEEP National Survey Report 2026 H1: 'Deepening Service Quality and Experiential Value in a Stable Phase'

NQ Score 93/100

N1 Content Completeness 5

AI Summary (NQ-processed)

株式会社BRUSH has released its 2026 first-half national survey report for 'SEEP,' its proprietary customer satisfaction (CS) service for fashion retail stores. The report highlights that while service quality remains stable at a high level as the market shifts toward high-value domestic consumers, significant variations between categories have emerged as a key challenge.

AI Analysis

Frequently Asked Questions

Q: How can I use the SEEP survey results?: A: You can use them to grasp the current status of your stores, prioritize issues, and implement actions for staff training and OJT. Reports are available in as little as one week.
Q: What does the 2026 H1 report cover?: A: It covers industry-specific trends from luxury to casual retail, strengths and weaknesses in service processes, and the market's shift toward high-value consumption.
Q: Why is service quality declining?: A: The report identifies staffing shortages and increased operational workload as factors restricting service opportunities.