Vext Begins R&D on "VOC Analysis Specialized AI Agent" Integrating Advanced Analytical Expertise
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Vext Inc. has started research and development for a "VOC Analysis Specialized AI Agent" that utilizes generative AI and RAG (Retrieval-Augmented Generation) technology. This agent will work in conjunction with their text mining tool "VextMiner" and be delivered via their dashboard-style portal "VextPortal." The goal is to enable deep analysis of customer voices (VOC) by anyone, not just specialists, thereby enhancing company-wide operational improvements and decision-making.