Who operates the car maintenance and car supply store named James?

James is operated by Toyota Mobility Parts Co., Ltd., which is headquartered in Nagoya City, Aichi Prefecture.

What does James prioritize during their car inspections, according to the representative's comment?

They prioritize listening to customers' concerns, providing easy-to-understand estimate explanations, and offering support until customers are fully satisfied.

What kind of parts does James use in their maintenance work to prioritize safety and security?

In their maintenance work, James uses high-quality parts that are equivalent to genuine ones.

What does the free warranty provided by James after car inspections cover?

The free warranty provided by James covers troubles such as rock chips and flat tires to ensure peace of mind after inspection.

AI News NQ Analysis

Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony

NQ Score 50/100

Key facts

Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony
James, a car maintenance and supply store operated by Toyota Mobility Parts Co., Ltd., received the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for car inspections for the second consecutive year in 2024 and 2025. A company representative expressed gratitude to customers and staff, highlighting their commitment to clear communication, high-quality parts, and a unique free warranty to ensure customer peace of mind.
Source: article
Date: Thu Mar 26 2026 23:44:38 GMT+0900 (Japan Standard Time)

Direct answer

James, a car maintenance and supply store operated by Toyota Mobility Parts Co., Ltd., received the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for car inspections for the second consecutive year in 2024 and 2025. A company representative expressed gratitude to customers and staff, highlighting their commitment to clear communication, high-quality parts, and a unique free warranty to ensure customer peace of mind.

Citation: Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony (Thu Mar 26 2026 23:44:38 GMT+0900 (Japan Standard Time)), article
Source: article
Date: Thu Mar 26 2026 23:44:38 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

James, a car maintenance and supply store operated by Toyota Mobility Parts Co., Ltd., received the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for car inspections for the second consecutive year in 2024 and 2025. A company representative expressed gratitude to customers and staff, highlighting their commitment to clear communication, high-quality parts, and a unique free warranty to ensure customer peace of mind.

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Frequently Asked Questions

Q: Who operates the car maintenance and car supply store named James?: A: James is operated by Toyota Mobility Parts Co., Ltd., which is headquartered in Nagoya City, Aichi Prefecture.
Q: What ranking did James receive in the Oricon Customer Satisfaction survey for car inspections?: A: James received the overall No. 1 ranking in the customer satisfaction survey for car inspections for the second consecutive year in 2024 and 2025.
Q: What does James prioritize during their car inspections, according to the representative's comment?: A: They prioritize listening to customers' concerns, providing easy-to-understand estimate explanations, and offering support until customers are fully satisfied.
Q: What kind of parts does James use in their maintenance work to prioritize safety and security?: A: In their maintenance work, James uses high-quality parts that are equivalent to genuine ones.
Q: What does the free warranty provided by James after car inspections cover?: A: The free warranty provided by James covers troubles such as rock chips and flat tires to ensure peace of mind after inspection.