Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony
NQ Score
50/100
Key facts
- Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony
- James, a car maintenance and supply store operated by Toyota Mobility Parts Co., Ltd., received the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for car inspections for the second consecutive year in 2024 and 2025. A company representative expressed gratitude to customers and staff, highlighting their commitment to clear communication, high-quality parts, and a unique free warranty to ensure customer peace of mind.
- Source: article
- Date: Thu Mar 26 2026 23:44:38 GMT+0900 (Japan Standard Time)
Direct answer
James, a car maintenance and supply store operated by Toyota Mobility Parts Co., Ltd., received the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for car inspections for the second consecutive year in 2024 and 2025. A company representative expressed gratitude to customers and staff, highlighting their commitment to clear communication, high-quality parts, and a unique free warranty to ensure customer peace of mind.
- Citation
- Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony (Thu Mar 26 2026 23:44:38 GMT+0900 (Japan Standard Time)), article
- Source
- article
- Date
- Thu Mar 26 2026 23:44:38 GMT+0900 (Japan Standard Time)
AI Summary (NQ-processed)
James, a car maintenance and supply store operated by Toyota Mobility Parts Co., Ltd., received the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for car inspections for the second consecutive year in 2024 and 2025. A company representative expressed gratitude to customers and staff, highlighting their commitment to clear communication, high-quality parts, and a unique free warranty to ensure customer peace of mind.
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Frequently Asked Questions
- Q: Which company operates the James car maintenance and car supply store?
- A: James is operated by Toyota Mobility Parts Co., Ltd., which has its headquarters in Nagoya City, Aichi Prefecture.
- Q: When was the 2026 Oricon Customer Satisfaction Awards Ceremony held by Oricon Inc.?
- A: The 2026 Oricon Customer Satisfaction Awards Ceremony was held by Oricon Inc. on Thursday, March 12th.
- Q: For how many consecutive years did James receive the overall No. 1 ranking in the customer satisfaction survey?
- A: James received the overall No. 1 ranking in the customer satisfaction survey for car inspections for the second consecutive year in 2024 and 2025.
- Q: What does James prioritize during their car inspections besides performing maintenance work?
- A: They prioritize listening to customer concerns, providing easy-to-understand estimate explanations, and offering support until customers are satisfied.
- Q: What does the unique, free warranty provided by James cover for customers after their inspection?
- A: The unique, free warranty covers automotive troubles such as rock chips and flat tires to ensure peace of mind after the car inspection.