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Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony

NQ Score 56/100

Key facts

  • Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony
  • JAMES, a car maintenance and car goods store operated by Toyota Mobility Parts Co., Ltd., attended the '2026 Oricon Customer Satisfaction® Awards Ceremony' held on March 12th, where it received the first place overall in the Oricon Customer Satisfaction® survey for vehicle inspections for the second consecutive year in 2024 and 2025.
  • Date: Mon Mar 30 2026 06:10:56 GMT+0900 (Japan Standard Time)

Direct answer

JAMES, a car maintenance and car goods store operated by Toyota Mobility Parts Co., Ltd., attended the '2026 Oricon Customer Satisfaction® Awards Ceremony' held on March 12th, where it received the first place overall in the Oricon Customer Satisfaction® survey for vehicle inspections for the second consecutive year in 2024 and 2025.

Citation
Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony (Mon Mar 30 2026 06:10:56 GMT+0900 (Japan Standard Time)), PR TIMES
Source
PR TIMES
Date
Mon Mar 30 2026 06:10:56 GMT+0900 (Japan Standard Time)

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Frequently Asked Questions

Q: What award did JAMES receive at the 2026 Oricon Customer Satisfaction® Awards Ceremony?
A: JAMES received the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for vehicle inspections for the second consecutive year.
Q: Who operates the car maintenance and car goods store named JAMES?
A: JAMES is operated by Toyota Mobility Parts Co., Ltd., headquartered in Nagoya City, Aichi Prefecture.
Q: For which specific service did JAMES achieve the No. 1 ranking for two consecutive years?
A: JAMES achieved the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for vehicle inspections.
Q: What does JAMES prioritize during their vehicle inspections beyond just the technical aspects?
A: JAMES places great importance on carefully listening to customers' concerns, providing easy-to-understand estimate explanations, and offering support until customers are satisfied.
Q: What additional support does JAMES offer to customers after a vehicle inspection to ensure peace of mind?
A: JAMES offers a free original warranty that covers problems such as rock chips and flat tires, allowing customers to enjoy their car life with peace of mind.