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Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony

NQ Score 59/100

Key facts

  • Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony
  • James, a car maintenance and supply store operated by Toyota Mobility Parts Co., Ltd., received the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for car inspections for the second consecutive year in 2024 and 2025. A company representative expressed gratitude to customers and staff, highlighting their commitment to clear communication, high-quality parts, and a unique free warranty to ensure customer peace of mind.
  • Date: Mon Mar 30 2026 10:16:32 GMT+0900 (Japan Standard Time)

Direct answer

James, a car maintenance and supply store operated by Toyota Mobility Parts Co., Ltd., received the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for car inspections for the second consecutive year in 2024 and 2025. A company representative expressed gratitude to customers and staff, highlighting their commitment to clear communication, high-quality parts, and a unique free warranty to ensure customer peace of mind.

Citation
Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony (Mon Mar 30 2026 10:16:32 GMT+0900 (Japan Standard Time)), PR TIMES
Source
PR TIMES
Date
Mon Mar 30 2026 10:16:32 GMT+0900 (Japan Standard Time)

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Frequently Asked Questions

Q: What event did James attend on March 12th?
A: James attended the '2026 Oricon Customer Satisfaction® Awards Ceremony' held by Oricon Inc.
Q: What ranking did James achieve in the Oricon Customer Satisfaction® survey for car inspections?
A: James received the overall No. 1 ranking in the Oricon Customer Satisfaction® survey for car inspections for the second consecutive year.
Q: For which years did James achieve the No. 1 ranking in the car inspection customer satisfaction survey?
A: James achieved the No. 1 ranking for the years 2024 and 2025.
Q: What is a key aspect of James's approach to car inspections, according to the representative's comment?
A: James prioritizes not only inspections and maintenance but also carefully listening to customer concerns, providing clear estimate explanations, and offering support until full satisfaction.
Q: What unique, free warranty does James offer to customers after inspections?
A: James provides a unique, free warranty that covers troubles such as rock chips and flat tires to ensure customers can enjoy their car life with peace of mind.