What is the purpose of the Customer Success Award 2026?

To honor companies that achieved customer value creation and business growth while driving organizational transformation, and to share practical knowledge.

What judging criteria were emphasized?

Judges focused on three criteria: Breakthrough Power, Company-wide Impact, and Reproducibility.

Which companies were nominated?

NTT DOCOMO Business, NEC, and Benesse Corporation's Elementary & Junior High School Division were the final nominees.

How is the Tenkaichi Pitch judged?

Each contestant delivers a 17-minute pitch and the winner is decided by real-time votes from the audience.

Where can I find the list of participating companies?

The special site (https://cs-award2026.customer-success.co.jp/) lists all participating companies.

AI News NQ Analysis

[July 15] "Customer Success Award 2026" Announces Three Final Nominees and Four Competitors for the Tenkaichi Pitch

Key facts

[July 15] "Customer Success Award 2026" Announces Three Final Nominees and Four Competitors for the Tenkaichi Pitch
Customer Success Inc. announced the final three nominees for the "Customer Success Award 2026" and four selected participants for the "Customer Success Tenkaichi Pitch 2026," to be held on July 15, 2026. The event highlights the expansion of customer success practices across industries.
Source: PR TIMES
Date: Tue Jun 16 2026 00:00:02 GMT+0900 (Japan Standard Time)

Direct answer

Customer Success Inc. announced the final three nominees for the "Customer Success Award 2026" and four selected participants for the "Customer Success Tenkaichi Pitch 2026," to be held on July 15, 2026. The event highlights the expansion of customer success practices across industries.

Citation: [July 15] "Customer Success Award 2026" Announces Three Final Nominees and Four Competitors for the Tenkaichi Pitch (Tue Jun 16 2026 00:00:02 GMT+0900 (Japan Standard Time)), PR TIMES
Source: PR TIMES
Date: Tue Jun 16 2026 00:00:02 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

Customer Success Inc. announced the final three nominees for the "Customer Success Award 2026" and four selected participants for the "Customer Success Tenkaichi Pitch 2026," to be held on July 15, 2026. The event highlights the expansion of customer success practices across industries.

AI Analysis

Frequently Asked Questions

Q: What is the purpose of the Customer Success Award 2026?: A: To honor companies that achieved customer value creation and business growth while driving organizational transformation, and to share practical knowledge.
Q: What judging criteria were emphasized?: A: Judges focused on three criteria: Breakthrough Power, Company-wide Impact, and Reproducibility.
Q: Which companies were nominated?: A: NTT DOCOMO Business, NEC, and Benesse Corporation's Elementary & Junior High School Division were the final nominees.
Q: How is the Tenkaichi Pitch judged?: A: Each contestant delivers a 17-minute pitch and the winner is decided by real-time votes from the audience.
Q: Where can I find the list of participating companies?: A: The special site (https://cs-award2026.customer-success.co.jp/) lists all participating companies.