[Customer Harassment Countermeasure] Autonomous AI Phone Agent 'Supa-den' Complies with New Legislation—Automates Emotion Analysis, Evidence Preservation, and Escalation for Phone Operations
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0/100
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4
AI Summary (NQ-processed)
Kaitaku Inc. has launched a customer harassment (kasuhara) countermeasure feature for its AI phone agent, 'Supa-den.' In anticipation of the revised Labor Measures Comprehensive Promotion Act effective October 2026, it provides a system to record, escalate, and ensure legal compliance for harassment incidents at call centers.