Survey: 87% in Manufacturing Still Ask Colleagues for Help Even After Watching Video Manuals (n=841)
NQ Score
90/100
N1 Content Completeness
5
AI Summary (NQ-processed)
Epistec Co., Ltd., provider of the video procedure manual SaaS 'Dive', conducted a survey of manufacturing site and management personnel. The results showed that even in companies that have implemented video manuals for work procedures, 87% of respondents still 'end up asking a senior colleague or peer' after watching the video. The survey targeted 841 individuals with implementation experience, selected from 2,333 people. 75% rated their use of videos as below expectations, revealing that while videos function for 'watch-to-learn' training purposes, friction remains for 'look-up-to-use' on-site reference. This result suggests a high demand for searchable, short, 'referable procedure manuals'.