WillBase Launches New Feature in OTC Customer Service Tool 'D Counselor' for 'Designated Abuse-Prevention Drugs' to Comply with Revised PMD Act
NQ Score
78/100
N1 Content Completeness
85
AI Summary (NQ-processed)
WillBase Inc. has added a new feature to its OTC customer service support tool 'D Counselor' to handle 'designated abuse-prevention drugs,' complying with the revised PMD Act effective May 2026. The feature guides staff through age and purchase-reason verifications on a tablet, automatically saving logs to efficiently ensure legal compliance and proper sales.
AI Analysis
Frequently Asked Questions
- Q: How do sales rules for designated abuse-prevention drugs change?
- A: The May 2026 revised PMD Act mandates identity/age checks for under-18s and reasoning for bulk purchases in person.
- Q: What does the new feature of D Counselor digitize?
- A: It guides the age and purchase-reason verification process on tablets and automatically saves the interaction logs.